Table of Contents

• Introduction
• Our Company Philosophy
• Facts About Our Firm and the Broker
• Organization of the Office:
  • Agency
  • Anti-Trust
  • Board of REALTORS®
  • Broker - Appointments With
  • Broker - Assistance From
  • Commissions:
  •    Taking Back a Note in Lieu of Cash
  •    Payment to Sales Associates
  •    Offset for Expenses
  •    Agreement with Other Brokers
  •    Legal Action to Collect
  •   Schedule of Rates Charged
  • Conduct - Professionalism in the Office
  • Cooperation
  • Disputes - Arbitration of
  • Disputes - between Buyer and Seller
  • Education
  • Expectations
  • Expenses - The Company Will Provide
  • Expenses - The Sales Associate Will Provide
  • Messages
  • "In or Out" Board
  • Library
  • Office - Equipment and Supplies
  • Office - Forms
  • Office - Hours of Operation
  • Office - Housekeeping
    
• Organization of the Sales Associates:
  • Absence - Compensation to Another Sales Associate
  • Appointment Calendar
  • Appointments
  • Attitude
  • Automobile
  • Automobile - Insurance
  • Business Cards
  • Caravan
  • Checks
  • Checks - Return of
  • Confidentiality
  • Discrimination
  • Dress
  • Expenses
  • Floor Time
  • Integrity
  • Independent Contractor
  • Keys
  • Listings:
  •    Files
  •    Servicing Suggestions
  •    Term
  •    Newspaper:
  •    Ad Copy to Seller
  •    Ad Promises
  •    Advertising - Display
  • Personal Assistants - Employees of the sales associate
  • Personal Sales and Purchases:
  •    Full Disclosure
  •    Commission to the Office
  • Referrals - Out of Town Brokers
  • Referral Fees - Inter-Office
  • Sales Contracts
  • Sales Meetings
  • Sales Kit
  • Specialization
  • Signs and Lockboxes
  • Smoking
  • Specialty Advertising
  • Telephone:
  • Answering
  • Long Distance Calls
  • Personal Calls
  • Thank You Cards
  • Time Off
    
• Organization of the Employees:
  • Contract Files
  • Files
  • Hours
  • Office Appearance
  • Secretary
  • Supplies
  • Telephone Answering
  • Time Off:
  • Doctor's Appointments
  • Holidays
  • Personal Business
  • Sick Time
  • Vacation Time
    
• Independent Contractor Agreement
• Commission Addendum