Q & A
Software Exam Prep
Textbook Audio Review CD
Q: Can I get a refund after
I've purchased the course?
A: No. Due to the nature of this online course, once
a student has enrolled, we cannot issue a refund.
Q: Is this course approved
by the Florida Real Estate Commission (FREC)?
A: Yes. Click here to view
the Florida Real Estate Commission list of our approved courses.
Q: What happens once I enroll
in the online class?
A: You should receive several e-mail messages detailing
your order and enrollment information. Please read
these messages carefully. They will contain complete
instructions on how to access your online course and
how to download any additional software you may have
Q: Do I need a textbook?
A: No. A textbook is not required.
Q: How long do I have to complete the course?
A: The course expires one year after you enroll. However, you may complete the course as quickly as you can move through the material.
Q: What happens if I fail
the final exam?
A: You can retake your final exam only once and you
must wait 30 days from the time of your initial failure.
You have one year to retake the exam after you fail.
During this time you may review the course material
online. If you fail a second exam, you must retake
the entire course and pay the full tuition again.
Q: Can I download the course?
A: No, you must take the entire course online.
Q: When can I contact instructors
A: Instructor support is available during our normal
business hours: 9am-5pm, Monday-Friday, excluding
holidays. Email to
Q: When is tech support
available and whom do I call?
A: Toll free tech support is available 8am-10pm,
seven days a week. Support is provided directly
by Dearborn RECampus at 888-213-5124.